FAQs

What is the size of the frame?

Big: 52.5 x 52.5 x 4.5 cm (HxWxD)

Small: 25.4 x 25.4 x 4.5 cm (HxWxD)

 

What is the size of the artwork with no frame?

 

Big: 50 x 50 x 4 cm (HxWxD)

 

​Small: 23 x 23 x 2.5 cm (HxWxD)

 

Do you sell artwork without the frame?

 

​No, I don't at the moment. Because the pieces are 3D the frame acts as protection. If you are thinking about reframing it, they are easy to transfer to another frame (as long as it’s deep enough).

 

 

How long does delivery take?

 

Orders are usually dispatched within 3 days and  framed pieces are delivered 1-2 working days after dispatch and prints 3-5 days. You will receive an email when your order has been dispatched. 

 

 

P&P Costs

 

Shipping is calculated at the checkout.

 

Prints are shipped via Royal Mail. 

Framed pieces have part of the shipping included in the product price and are shipped via ipostparcels part of DHL.

Delivery of framed pieces will be tracked with a tracking number sent to you once its departed my side, you should receive your order within 1-2 working days from dispatch.

International delivery available,

 

USA Air Shipping available at checkout for a flat rate of £35.00.

 

Please contact me to discuss the most suitable method for your region.

 

Delayed Orders
 

If it’s been more than 10 working days since you received your dispatch confirmation email and your order is still not with you, please check the following.

 

Did you receive both an order confirmation email and a dispatch confirmation email?

If you have both those emails, check the delivery address is correct on both.

Check your junk folder. 

 

If you have done all that and still believe your order is late, please email foldemily@gmail.com and I’ll be happy to help.

Please contact me if you have any questions or queries.

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